Stella’s Startup Cycle

15 Oct 2008
I have found that inventing, starting a business up, and other entrepreneurially thingies follow the same emotional pattern as your first roller coaster ride. Step 1: I’m so excited I could just...
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Losing Key Employees

14 Oct 2008
In my small business, Centratel, each of our half-dozen key management people has had several years of on-the-job experience. Training managers to operate a telephone answering service is a long, drawn-out...
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