Sam Carpenter

29 posts
In 1984, Sam founded Centratel, the number one commercial telephone answering service in the nation, located in Bend, Ore. With a background in engineering and publishing, he is a telephone answering service industry consultant, writer and speaker, and has served as president of several regional and national answering service organizations. Sam is author of the book Work the System: The Simple Mechanics of Making More and Working Less, published by North Sister Publishing, Inc. in April 2008. He also founded and directs Kashmir Family Aid, a 501C3 non-profit that aids surviving school children of the Northern Pakistan and Azad Kashmir earthquake of October 8, 2005. Originally from upstate New York, and an Oregonian since 1975, he is married to Linda Carpenter. He has a daughter and two grandchildren. He and Linda are also in the process of launching an Internet business that promotes communication between absent adults and their children and grand children. Outside interests include climbing/mountaineering, skiing, cycling, reading, traveling and writing.
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Know your mechanical prime time

Most people have jobs, and as of this writing, there is not a general revolt against the concept. In any society, it is a revered position - one that carries a certain “it’s a good...
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Aim for 98 percent perfection

Time and money wasted is time and money gone forever. And a waste of time and money means some other positive thing that could have happened, didn’t. Apply a “Good Enough” rule to the Working...
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Ten steps to workplace success

Your employees are not mind readers or fortune tellers, and your business is not a free-form venue for experimentation, or a place where individual preference based on mood, time of the day, or random circumstance...
overcoming frustration
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The Three Steps of System-Improvement

Learn to work the system. And not just one: work all the systems in your control — social, work, financial, biological, and mechanical. Do you see your systems? Do you control them? The systems of...