Build Your Business. Live Your Dream.™
WHAT'S NEW
What’s New
Werkheiser jewelers

This Jewelry Store Boosts its Holiday Traffic with Google My Business

StartupNation

StartupNation

Author at StartupNation
StartupNation inspires, educates and consistently attracts entrepreneurs and small business owners from Main Street America who want to be their own bosses and live the American Dream.
StartupNation

Werkheiser Jewelers began serving the Lehigh Valley with custom design, restoration and repair in 1992. Employees take pride in fine jewelry sales, creating custom jewelry—including wedding bands and engagement rings—and in restoring cherished family heirlooms. They have a laid-back, customer-oriented shop where you’ll be greeted with a smile—and maybe even by one of their dogs.


StartupNation exclusive discounts and savings on Dell products and accessories: Learn more here

They launched their website in 2005. Their Google My Business listing shows customers their location and hours, which is especially important during the holiday season, when the shop extends its hours. Google Analytics helps them fine-tune website content.

“I track changes I make to the site and how people are responding to them,” Alyssa says. “I’m able to see tangible results. It’s really exciting.”


Related: How to Promote Your Business to Local Customers Using Google My Business

AdWords, Google’s advertising program, has been a particularly valuable digital tool during the busy holidays to reach new customers looking for gifts. The Google Apps for Work suite of tools, especially Google Docs and Google Drive, helps to keep the staff productive by providing ample storage for images and documents.

“Being able to back up anything important to me in Google Drive gives me a lot of peace of mind. And if I work from home, I love that I can access anything that I’m working on,” Alyssa says.

Today, Werkheiser Jewelers successfully reaches not only past and current customers online, but new, younger customers, as well.

“Maybe they’re looking to buy that first big piece of jewelry, or an engagement ring,” she says. “Because of Google, they’re able to find us.”

Thanks to optimizing their online presence and their use of Google tools, Werkheiser Jewelers saw the number of visitors to their website increase by nearly 500 percent over a six-month period. The number of views on their contact page rose almost as much.


Sign Up: Receive the StartupNation newsletter!

“It shows that people want to reach out to us,” Alyssa says. “To actually see it in a quantitative form is so validating.”

For more on the Werkheiser Jewelers case study, visit http://economicimpact.google.com.

Content provided by Google

Previous Article
wjr business beat

WJR Business Beat with Jeff Sloan: How to Think Like an Entrepreneur with Mike Morse (Episode 148)

Next Article
wjr business beat

WJR Business Beat with Jeff Sloan: Shop Local and Shop Mainstreet This Holiday Season (Episode 149)

Related Posts