Kapnick Insurance Group
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Kapnick Insurance Group Authors
Doug Miller is a Partner and Senior Vice President of Specialty Risk at Kapnick
Doug is an experienced advisory specialist and advocate in the complex and evolving needs of today’s corporate and individual liability risks with a focus on publicly traded financial institutions and complex professional services organizations. With 30 years of experience, he is well-versed with the insurance implications of corporate transactions including claims, mergers and acquisitions, divestitures, proxy fights, hostile takeovers, IPOs, stock spin-offs, reverse mergers, and bankruptcy.
Melissa Selke is Vice President of Specialty Risk at Kapnick
As a Vice President in Kapnick’s Specialty Risk practice group, Melissa’s role is to work with clients to understand which areas of their business create risk and then provide insurance options to protect their company and their budget. She specializes in marketing and placement of management liability coverages including Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, Crime insurance, Network Security & Privacy Liability, Errors & Omissions Liability and Kidnap, Ransom & Extortion insurance—for companies of all sizes in all industries.
Mike Fenstemacher is Vice President of Commercial Lines at Kapnick
As a Vice President and risk advisor, Mike works with clients to design risk management programs specific to their unique risk profiles. Mike unitizes the Kapnick Risk Assessment process designed to provide a comprehensive review of exposures and how best to address them. Prior to his insurance career, Mike owned and operated his own small business and understands his clients’ specific needs as he has experience sitting on their side of the table and he previously faced many of the same challenges that they face. Mike works tirelessly to ensure that his clients receive the best insurance experience possible.
Rama Gupta is an Client Executive and Cannabis Business Advisor in the Food & Agribusiness Practice Group at Kapnick
Rama thrives on finding gaps in our clients’ coverages and crafting solutions to fill them. He believes that “people don’t know what they don’t know,” and feels as though he is doing them a disservice by not showing them what they are missing out on. In his role as Client Executive, Rama brings value to his clients by making sure they have the right coverage and they are not over spending. He makes sure that his benefits clients are getting the most bang for their buck. He does not want his clients to spend more money, he wants them to be getting the most value for money they are already spending. In addition, Rama makes sure that his clients are aware of what service they should be receiving.
Russ Richards is Vice President, and practice leader of the Real Estate Practice Group at Kapnick
As a Vice President and Real Estate Practice Leader, Russ focuses on the sales, service, placement, and tailoring of programs specifically for our Real Estate clients. He works hard to thoroughly understand his clients’ unique business and develop insurance programs specifically fitted for their needs and long-term goals. In order to effectively do that, he works very closely with our carrier partner’s underwriters to negotiate pricing and coverages. His clients can have confidence that his team at Kapnick is advising them on the best products that pertain to their industry. Russ and the rest of his Real Estate team prides themselves on their ability to utilize their expertise and strong relationships with the carriers to provide clients with the best options and solutions available.
Andrew Kapnick is Vice President and Account Executive at Kapnick
As an Account Executive, Andrew surveys clients’ property & casualty insurance programs to find any gaps in coverage, and finds solutions to those gaps. He also works with Kapnick’s insurance carriers on pricing negotiations. Andrew takes great pride in getting his clients the most coverage for the best price.
Melissa Matich is an Account Executive in the Private Client practice group at Kapnick
In her role as Account Executive, Melissa works with Private Clients, or individuals with high net worth. She works hard to establish trusted relationships with her clients, as she believes it’s essential that they feel comfortable and confident working with her. She sees her role not just as someone who provides insurance coverage, but who keeps their best interests in mind. Melissa understands that each client has different needs, wants, and risks, and she works hard to meet those needs and protect the lives they’ve worked so hard to build.
Shasta Hall is an Account Executive and Team Leader in the Personal Insurance Division at Kapnick
As an Account Manager and Team Lead, Shasta specializes in personal lines insurance, providing Kapnick clients with personalized solutions to their individual insurance needs. She provides access to many carriers to ensure her clients have the best coverage and price available to them. Shasta has been in customer service since her very first job as a teen, and loves helping people. She hopes all of her clients know how much joy she has in educating them on their insurance options and policies and meeting their needs.
Adam Blitchok is an Client Executive and Employee Benefits Adviser at Kapnick
As a Client Executive focused on employee benefits, Adam Blitchok is part of a team that takes pride in their service and provides their clients with exceptional advice. By providing his clients with clear, accurate information, Adam ensures they can make informed decisions while designing employee benefit programs that provide employees and their families with necessary resources for their physical, mental, and financial well-being.
Lily Palaj is Vice President and Client Executive, Employee Benefits at Kapnick
In her role as Client Executive, Lily’s primary focus is on delivering solutions and excellent service in the employee benefit insurance segment. Her career experiences have made her a well-rounded benefits expert. Working on the carrier side of the industry gave her detailed knowledge of the ins and outs of the business, while her time as the Director of Facilities & Capital Management for a large chain of senior living facilities gave her the ability to truly understand and empathize with the needs and concerns of business owners.
Baxter Hall is a Client Executive for Small Business Employee Benefits at Kapnick
In his role as Client Executive, Baxter works with clients of all sizes to help them construct smart and affordable benefit packages in order to recruit and retain top talent. He sees himself as an extension of his clients’ organizations, and works to take tasks off their plates while providing them with peace of mind. As a proactive and people-oriented problem solver, he enjoys working closely with human resource teams and small business owners to provide insights and solutions to the struggles they often face—balancing benefits, employee satisfaction, and budgetary constraints.
Ian Burt is a Client Executive Employee Benefits at Kapnick
As a Client Executive, Ian consults with his clients on benefits program development, carrier and product selection, implementation including employee education, administration, and on-going service. His expertise in helping clients realize the full return on investment for their complete benefit spend has allowed hundreds of clients to maximize their benefit package while minimizing the overall direct, bottom-line costs from the benefit package. With a focus on proper and complete education in all facets of the client’s benefit offerings, Ian empowers employees to make the best decisions for them and their families with respect to their employer-sponsored benefits through using benefit communication systems, online enrollment/benefit administration platforms, call center capabilities, group presentations, and one-on-one benefit consultations.
Erica White is a Client Executive and DEI Advisor at Kapnick
In her role as Client Executive, Erica assists her clients in solving complex employee benefit problems and offering collaborative, innovative solutions. Her primary responsibilities include establishing and maintaining strategic relationships, and guiding her clients on health plan strategies, wellness initiatives, and employee engagement. Erica is passionate about entrepreneurship and loves helping business owners succeed in balancing their organization’s financial goals with their employees’ expectations.
Micah Teets is Partner, Client Executive, and leader of the Real Estate Practice Group at Kapnick
With every client, Micah ventures to understand the intricacies of the organization. With this information in mind, Micah constructs innovative solutions to the organizations’ various problems, as well as provides pragmatic, cost-effective advice for each company’s insurance needs. Micah’s goal is to be a trusted advisor for all of his clients. Micah is an active member in the following organizations: Property Management Association, Apartment Association of Michigan, Michigan Agribusiness Association and the Independent Insurance Agents of America.
Amy DeKeyser is Vice President of Risk Solutionsat Kapnick
In her position as Vice President, Risk Solutions, Amy works with commercial accounts in all areas of loss control, safety and claims advocacy to reduce their total cost of risk. Due to Amy’s strong client relationships and proactive use of risk assessments and data analytics, she is able to support Kapnick’s risk placement team, allowing our client’s stories to be told and carrier confidence to increase. She is continuously vetting new resources and tools to bring solutions to clients based on ever changing claim trending.
Mark Arbaugh is Partner and a Property & Casualty Risk Consultant at Kapnick
As a Partner, every client is important to Mark. From sole proprietors to large Fortune 500 businesses, he gives everyone the same thorough attention and service they demand from an agency like Kapnick Insurance Group. Mark makes it a point to make sure every client feels they are getting the best in class service, market representation, and safety/risk control money can buy, year in and year out. As a Property & Casualty risk consultant, Mark drives a proactive team approach toward simplifying complex insurance problems. Mark utilizes data-driven analytics to benchmark companies against their virtual peer groups, offering strategic direction to executive teams. These solutions often include risk retention plans, alternative risk funding, captives, and loss control programs.
Steve Zurawski is Vice President and Client Executiveat Kapnick
In his role as Vice President, Client Executive, Stephen’s goal is to provide our clients with exceptional service and a wealth of knowledge. He thoroughly enjoys solving complex problems and helping small business achieve their goals. Stephen loves how customer-oriented his team at Kapnick is and the pride his colleagues take in making sure that when a customer has their worst day, Stephen and his colleagues are there to help guide them and have them properly covered to get through that loss.