Browsing Tag
Sales and CRM
142 posts
Learn how to generate your first sale and grow your startup’s revenue.
7 Common E-Commerce Pain Points (and How to Fix Them)
Customer pain points refer to problems that shoppers experience that prevent them from making a purchase. For example,…
April 8, 2021
WJR Business Beat with Jeff Sloan: Click and Collect Has Become a Mainstay in the Way Consumers Make Their Purchases (Episode 205)
As we move further and further away from the epicenter of the pandemic of 2020, it’s becoming clearer…
April 5, 2021
StartupNation Radio: ‘Ask the Expert’ About Customer Acquisition Featuring SCORE of Southeast Michigan
On this episode of StartupNation Radio, we’re featuring a new installment in our “Ask the Expert” series with…
April 3, 2021
WJR Business Beat with Jeff Sloan: Study Shows Gains in Local Ad Sales for 2021 (Episode 198)
We’ve long been advocating for entrepreneurs to start an online business, and now it’s time to take your…
March 25, 2021
7 Questions to Ask Yourself Before Taking the Leap into Entrepreneurship
The growth of social media, the internet and the freelance economy has created a wave of excitement around…
March 15, 2021
WJR Business Beat with Jeff Sloan: Best Ways to Engage Your Customers and Drive More Sales (Episode 190)
On this morning’s WJR Business Beat, Jeff shares results from a recent Digital Consumer Trends Index 2021 conducted…
March 10, 2021
Try This on for Size: The Future of Retail is Social Commerce
In 2000, e-commerce primarily took place on individual websites. Today, it happens in marketplaces. In early 2020, Bank…
February 22, 2021
How to Create Consistency in Your Customer Service
Building strong relationships with your customers is one of the most crucial aspects of starting and running a…
February 16, 2021
WJR Business Beat with Jeff Sloan: Spending Impact on the Super Bowl (Episode 172)
The Super Bowl is a business juggernaut, driving nearly $14 billion in consumer spending, according to the National…
February 8, 2021
How to Turn Your Side Hustle Into a Six-Figure Business
After the Great Recession, many individuals (including myself), started doing anything they could to make extra money. I…
January 13, 2021
21 Ways to Grow Your New Business Online in 2021
If you’re not growing your business online in the current climate, you will likely leave a lot of…
January 6, 2021
The Basics of Creating a Useful Return Policy for E-Commerce Growth
If you run an e-commerce business, know that your return policy tells customers how much you’re willing to…
December 28, 2020
Why Your Startup Must Incorporate Customer Needs to Drive Growth
Companies with above-average customer experience financially outperform their competitors in 73% of cases. But while being consumer-centric has…
December 23, 2020
The Procrastinator’s Guide to Holiday Marketing
So, you’ve waited a bit too long this year to plan out a carefully-crafted holiday marketing strategy for…
December 13, 2020
WJR Business Beat with Jeff Sloan: Put Podcasts to Work for Your Business (Episode 150)
On this morning’s WJR Business Beat, Jeff discusses the power of podcasting when it comes to your company’s…
December 3, 2020
Big News: Consumers are Still Shopping Small During the Pandemic
The year 2020 has been a transformational one, especially for startups and small businesses impacted by the COVID-19…
November 28, 2020
WJR Business Beat with Jeff Sloan: Shop Local and Shop Mainstreet This Holiday Season (Episode 149)
It’s officially holiday shopping season! While most of us will be doing our holiday shopping online this year…
November 27, 2020
The Future of Main Street: Moving Your Local Business Online
It’s been a tough year, to say the least, and without being a harbinger of doom and gloom,…
November 21, 2020
WJR Business Beat with Jeff Sloan: Social Media Endorsements Drive Small Business Sales (Episode 144)
Have you ever wondered if that recommendation you made on social media really helps a business out? Well,…
November 18, 2020
5 Tips for Converting Customers to Make Black Friday Sales
Entrepreneurs have faced an unprecedented year with the pandemic causing major disruptions to the way they operate. This…
November 18, 2020