Browsing Category

Customer Satisfaction

444 posts

The art of customer satisfaction, from building trust and relationships to captivating your audience.

Read More

Jeff Sloan on the Power of Newsletters

On this segment of "The Pre W. Smith Show," Jeff Sloan encourages businesses to use newsletters to build a relationship with your loyal customers. Listen to the conversation on the Great Voice.
customer experience
Read More

7 Ways To Improve the Customer Experience

Impressing customers is significantly more challenging than it seems. How challenging? Research by Gartner shows that more than 70% of customer experience experts have trouble moving the buyer loyalty and engagement needle. Increased consumer resistance...
Read More

5 Top Tips to Galvanize Small Business Growth

Economic and market instability over the last few years have left many small business owners stumped. What are the best strategies to not only survive this volatility but to thrive? Growing in a changing world...