Eric Griffing

1 post
Eric is head of business development at GAIN, a tool that makes the content publishing workflow easy for agencies, social media managers and anyone working in teams
customer support
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5 Ways Startups Can Provide Authentic Customer Support

Customer support is in a state of revival, which is a good thing. Companies that lack basic levels of customer service and sympathy for their customers run the risk of being berated online. Bad experiences of customer support are now being recorded and spread like wildfire on social media, forcing companies to put customer service...