Monica Eaton-Cardone

4 posts

Monica Eaton-Cardone is an international entrepreneur, speaker and author. She possesses more than two decades of experience in the e-commerce space as both a merchant and service provider, and is one of the world's leading experts on payments and consumer disputes. Monica is the Co-Founder and COO of Chargebacks911®, a global risk mitigation firm helping online merchants optimize their profitability through chargeback management. Chargebacks911 has more than 350 employees globally, with offices in North America and Europe.

6 Tips to Help Find Empowerment Through Embracing Failure

Launching a business is an exciting, and challenging, prospect. Unfortunately, there will always be times at which you experience unexpected roadblocks as an entrepreneur. It might be misplaced trust in an unreliable partner, lost revenue,...

byMonica Eaton-Cardone

June 1, 2022

How to Safely Return to the Office During COVID-19

In some areas of the world, lockdown orders are lifting, businesses are reopening, and many are hoping for a return to normalcy. As a leader, it’s a daily balancing act. I need to run a...

byMonica Eaton-Cardone

September 16, 2020

As Subscription Services Grow, Chargebacks Follow: How to Protect Your Business

As an online merchant, you’re constantly looking for new opportunities to generate sales and revenue with minimal upfront investment. To that end, dipping into the subscription market could prove to be an incredibly lucrative strategy....

byMonica Eaton-Cardone

March 11, 2020

How to Calculate and Use Your Customer Lifetime Value to Increase Sales

The headlines continue getting worse and worse for the retail sector, as the rate of retail closures now more than doubles that of new store openings in the U.S. Despite these and other concerns, though,...

byMonica Eaton-Cardone

September 25, 2019