Suman Sarkar is a partner with Three S Consulting and an international consultant who has advised more than 40 Fortune 500 companies in strategy and operations. His new book, "Customer-Driven Disruption" (Berrett-Koehler, 2019), is a blueprint for showing how companies must adapt to ever-changing global demographics and markets. It draws on the author’s extensive experience and features case studies from companies around the world that have thrived in volatile, highly competitive marketplaces. He has published numerous articles in business journals and his first book, "The Supply Chain Revolution," is an Amazon top-seller in its genre.
The following is excerpted from "Customer-Driven Disruption: Five Strategies To Stay Ahead of the Curve" by Suman Sarkar. Published by Berrett-Koehler. Copyright (c) 2019. All rights reserved. This book is available at all bookstores and online booksellers. Far too often, leaders focus on technology as the driving force of business disruption, but the truth is that new...
September 10, 2019