WJR Business Beat with Jeff Sloan: LogMeIn Study on Remote Work Technologies (Episode 181)

This morning, LogMeIn, a provider of software as a service and cloud-based remote work tools for collaboration, IT management and customer engagement, released a study on how to evaluate remote work solutions.

The report, “Ensuring Productivity & Security in the New Remote Work Era,” details how businesses have handled the shift to remote work and how they are expecting to move forward.

Joining Jeff on this morning’s WJR Business Beat is Marie Ruzzo, Director of Customer Engagement and Support at LogMeIn, who dives into the study’s findings on remote work further:

“The pandemic exposed so many people to cyber risk, and this is one thing that IT leaders are looking at very closely, is how to ensure that the remote work tools they put in place for the long term are secure.”

– Marie Ruzzo, LogMeIn

Download the full LogMeIn report here.

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Good morning, Paul.

Well, as businesses move more and more of their critical activities online, business owners need to be ahead of the curve with respect to which solutions they should focus on in order to be sure that they’re prepared for the future.

A new report from LogMeIn ensuring productivity and security in the new remote work era has just been released, and I had a chance to speak with Marie Ruzzo at LogMeIn, and she highlighted the key findings from the LogMeIn study.


You know, Jeff, we found three things that I think are really compelling. First, IT leaders were not prepared for the dramatic shift to remote work. Now, they have had this opportunity to rethink how they’re going to do this for the long term. And the most important thing here is that consolidation is key. They’ve amassed this truckload essentially of remote work solutions, and now they’re looking at how do we lean in on ease of administration, because we’re going to maintain these over time; ease of use, so it’s easier for your help desk professional to support someone. The other thing that I think is critical here is security. The pandemic exposed so many people to cyber risk, and this is one thing that IT leaders are looking at very closely, is how to ensure that the remote work tools they put in place for the long term are secure.

Marie, I know business owners are focused on how to keep their business productivity going. How do you make your business go when your employees are working remotely? What technologies should we focus on to keep us connected, secure and productive?

These are technologies that run the gamut from video conferencing platforms, communication tools, to remote access in support solutions that can literally remote into your device and also password or identity management solutions to make sure that your end users, your employees, are using secure password technologies.

Critical information from Marie Ruzzo and LogMeIn.

I’m Jeff Sloan, founder and CEO of StartupNation.com, and that’s today’s Business Beat on the Great Voice of the Great Lakes, WJR.

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