Organizations actively aware of their customer needs, both online and offline, can accommodate their marketing tactics to effectively achieve a competitive edge, leading to customers for life.
Being aware of what your employees think of you and the force you have on their behavior is a powerful form of insight and a must if you want to know what they are saying about you. As an authority figure, your conduct and actions will have a significant impact on how your staff feels about their jobs. A motivated, loyal and high achieving workforce is usually the doing of a great leader.