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John M. Fischette is President of
Resolutions Management Services. John provides Franchise and Small Businesses
with the knowledge, tools, and support they need to manage people
effectively.
Online, over
the phone, or face-to face, John trains owners and supervisors to use a simple 4-step
strategy that ANYONE can use. This training will improve performance, lower
turnover, increase sales, and boost the bottom line.
If you are in charge, there is no need to yell, throw a fit or have a tantrum. So learn to relax and just address situations in a professional manner...without a megaphone.
Does getting a 17-year old to run your business sound crazy? Actually, it's not, and some industries have generated billions in revenue from that approach.