John M. Fischette is President of Resolutions Management Services. John provides Franchise and Small Businesses with the knowledge, tools, and support they need to manage people effectively.
If you are in charge, there is no need to yell, throw a fit or have a tantrum. So learn to relax and just address situations in a professional manner...without a megaphone.
Does getting a 17-year old to run your business sound crazy? Actually, it's not, and some industries have generated billions in revenue from that approach.