Nicholas Daniel-Richards

3 posts

Nicholas Daniel-Richards is the co-founder of ShipHero, a cloud based software platform for desktop and mobile designed to manage inventory, fulfillment, shipping and returns for growing businesses. Nicholas has worked across many industries, and has collaborated with Anna Wintour on the launch of Vogue.com, Pete Cashmore on the mobile launch of Mashable, and most recently, NBA players Steph Curry, Lebron James and Chris Paul on various projects as the Chief Digital Officer of the National Basketball Players Association.

6 Ways E-Commerce Startups Can Compete with Amazon Shipping (and Win)

Although it may seem like ages ago, many of us remember what an ordeal it was to order products online that were unavailable in our local stores. Back then, free shipping wasn’t available, and two-day...

byNicholas Daniel-Richards

October 10, 2021

4 Ways to Etsy-fy Your Customer Experience

There are two types of online shopping experiences: the fast and free necessity purchase and the personalized boutique purchase. The shopper seeking the first option just wants to buy the product and receive it as...

byNicholas Daniel-Richards

November 23, 2020

4 Ways to Give Your E-Commerce Customers a Memorable Unboxing Experience

Because customers have come to expect fast, free shipping for nearly everything (thank you, Amazon Prime), e-commerce startups are under a lot of pressure to meet these expectations. And, while there are several things that...

byNicholas Daniel-Richards

June 12, 2018