Skype Mostly Rocks as a Killer App for Startups

Latest posts by Joel Welsh (see all)

When you are a startup company you learn pretty quickly that your technology infrastructure is based on compromise. There are many aspects of your company that you simply will not consider accepting anything less than exemplary. Your customer service, attention to detail, daily planning, product performance – these all must be super great in order for you to compete.

But when it comes to things that you don’t directly control, like the quality of your communication tools, you can either choose not to engage in this battle by throwing more money at the solution than may be necessary and walking away knowing that you don’t need to worry about its performance, or you can dig your heels in and pay less with the compromise of lesser performance.

Maybe it’s because I’ve been an entrepreneur for so long, 23 years, and it sickens me to think of all the money I’ve spent on phone service over the years, but the voice communication battle is one that I’m willing to engage in.

Enter Skype. I had heard about Skype from Adam Curry and his podcast. It’s unbelievably inexpensive. Free actually when you make and receive calls from other Skype members. And Skype is a free download. So talking within our Showcase U team spread throughout the country using Skype was a no-brainer. That is, once I got my internet connection issues straightened out – no small task working with Comcast.

The only hardware I needed is a microphone for my computer since Skype uses the internet connection and your computer to make calls. I even purchased a camera so that we can see one another on video while we talk. I was skeptical about this at first, after all I’ve been talking on the phone for 47 years without video. But I have found that it really does enhance the communication experience.

All that is nice and efficient as an internal company communication tool. But I have enhanced my Skype account to include the ability to make outgoing calls, unlimited for $3/month, and to receive incoming calls, unlimited for $2/month. I receive calls on my computer, complete with caller ID and a forwarding option to send calls to my cell.

I LOVE how little I’m paying for phone service. BUT I admit that the quality of each call varies based on the consistency of a strong internet connection. I expect that issue will continue to improve as it has over the few months I’ve been using Skype, and I’m willing to live with it in the meantime.

So Skype mostly rocks. And that’s good enough, for now.

Total
0
Shares
Previous Article

Using Coupons and Special Offers to Track E-Newsletter Readership

Next Article

Word-Of-Mouth Tips from Andy Sernovitz-Part 2

Related Posts
importance of SEO
Read More

The Importance Of SEO In Digital Marketing

Here's a redundant, yet powerful fact: Your customers search online before making any purchase decisions. Whether it's a question, a product comparison, reviews about something specific or to test the market to see what all is available, customers turn to search engines for information and product awareness. Therefore, as a digital marketer or an entrepreneur,...
the rigbt software
Read More

The Right Software is Essential for Your Evolving Business

You started a business with a great idea, but when it comes to scaling it up with speedy and effective execution, you need something more than the average spreadsheet and software that only meet your business’s primitive needs. Often, business owners make the mistake of sticking to outdated software which hinders growth and profitability. Business...
employee experience
Read More

Employee Experience: Culture, Involvement and Career Development

Businesses focusing on customer experience is a given. After all, no business will thrive, or even succeed, without the support of the market it seeks to capture. But ensuring customers remain happy with your products and services is not the be-all and end-all of effective business management. Or at least it should not be. An...
work from anywhere
Read More

Why Working from Anywhere Matters from Dell

Where work or learning physically happens no longer defines the user experience. Fueled by an appetite for digital experiences and capabilities, we’ve clearly entered a “do anything from anywhere” world, creating limitless potential for borderless innovation and flexible collaboration. Now that remote and hybrid experiences—where team members shift between performing remotely and on-site—have become standard,...