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canva

6 posts
customer service
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9 Secrets to Having World-Class Customer Service

Good customer service is crucial to ensuring your business will continue to grow. These nine experienced leaders and advisors in The Oracles, including Canva founder Melanie Perkins and clothing designers Emily Current and Meritt Elliott, share their secrets for guaranteeing a world-class customer experience. Turn feedback into an actionable list There are endless projects our team...
burnout
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7 Proven Ways to Beat Burnout

Overwhelming workloads, toxic office environments and social media overload are leading to more burnout than ever before. These bosses and advisors from The Oracles share how they handle the stress — and prevent it. Delegate My job has changed dramatically since we grew from a small team to over 350 people, and I expect it will continue...
social media
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6 Essential Social Media Marketing Hacks to Grow Your Business

When it comes to running your startup, you need more than just the skill to sell your product or service. You need a strategy. While many resources will offer guidance, there is no “one-size-fits-all” guide. Running your business is often a process of trial and error, and the same goes for social media marketing. Social...
social media
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How to Craft a Winning Social Media Strategy on a Startup Budget

With 2.8 billion collective social media users today, integrating social media into an overall digital marketing strategy is not just smart, it can be a cost-effective way to optimize your brand's online presence. So how do you get started? Keep it simple and follow these six steps. Use Facebook ads to accomplish these goals There are four...
Marketing
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The Killer Marketing Stack for Startups

Being involved the startup ecosystem, I regularly get the question: "what marketing stack do you use?” from fellow marketers. Using my data-centric product management background, I gave this a lot of thought and split marketing software into three categories, which are broken down further below: Tracking Sales enablement Collaboration Tracking All roads lead to data and all data...