Browsing Tag

customer management

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Institutional Sludge

As most of you know, we travel a great deal for our business endeavors with StartupNation. There's no denying it, air travel is just undeniably stressful at times. However, we recently traveled on one of...
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Is the customer always right?

This evening we received an email from an irate customer who had no reason to be. He was challenged when accessing one of our digital products, and closed the email off with "How much is...