It’s Just the Way We Do Things Around Here
When the “Shall I do it now or later?” question comes up for a new Centratel staff member,…
Browsing Tag
systems
9 posts
Measuring the Body
Here’s an excerpt from Sam Carpenter’s book Work The System: The Simple Mechanics of Making More and Working…
Gone Missing
Several years ago we had our house remodeled. Immediately after, we “flipped” another house. In both cases, numerous…
The Cardiovascular Equipment Sign-Up System
Here’s a remove-the-system-altogether scenario. It’s the ultimate in simplifying things. My staff and I take delight in chucking…
Losing Key Employees
In my small business, Centratel, each of our half-dozen key management people has had several years of on-the-job experience.…
Installing a Preventative System
Sometimes we install a system and it doesn’t do much. We achieve the desired effect by the mere…
The Roots of America. The Roots of Your Business.
It’s Sunday, September 6, and Linda and I are in Philadelphia. We stand in a pouring deluge –…
The Curse of the Blackberry: A Subtle yet Virulent Anxiety
“In the past 20 years, the lure of instant gratification has gripped the youngest half of our population.…
Focus on the System, Not the Product
It seems logical the manager’s total efforts should be focused on the product or service itself; that all…