Sam Carpenter

29 posts
In 1984, Sam founded Centratel, the number one commercial telephone answering service in the nation, located in Bend, Ore. With a background in engineering and publishing, he is a telephone answering service industry consultant, writer and speaker, and has served as president of several regional and national answering service organizations. Sam is author of the book Work the System: The Simple Mechanics of Making More and Working Less, published by North Sister Publishing, Inc. in April 2008. He also founded and directs Kashmir Family Aid, a 501C3 non-profit that aids surviving school children of the Northern Pakistan and Azad Kashmir earthquake of October 8, 2005. Originally from upstate New York, and an Oregonian since 1975, he is married to Linda Carpenter. He has a daughter and two grandchildren. He and Linda are also in the process of launching an Internet business that promotes communication between absent adults and their children and grand children. Outside interests include climbing/mountaineering, skiing, cycling, reading, traveling and writing.
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System Improvement

What about the leader of a typical large, successful company? Most times, these people are not innately special.…
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Learning How to Sleep

For any recurring problem, there is a path to sorting things out: Take the inefficient system apart and…
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Measuring the Body

Here’s an excerpt from Sam Carpenter’s book Work The System: The Simple Mechanics of Making More and Working…
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Gone Missing

Several years ago we had our house remodeled. Immediately after, we “flipped” another house. In both cases, numerous…
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The Tip System

Here is an evaluation system, albeit waggish. It’s about tipping in restaurants, and I’ll preface things by saying…
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Losing Key Employees

In my small business, Centratel, each of our half-dozen key management people has had several years of on-the-job experience.…
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Leader and High Earner

Not too long ago I participated in Cycle Oregon, a weeklong bicycle tour. Seventeen hundred riders pedaled an…