Small Business in a Rough Economy
A crumbling stock market. The credit crunch. Gasoline approaching $4/gallon. Plummeting house prices. How are these impacting small…
Web 2.0 Stuff
Yesterday we interviewed a candidate for a software developer position. When we got to the part of the…
Startup Story
Maybe it’s the soft spot in my heart for anyone brave or foolhardy enough to try a startup…
Senior Managers: Build or Buy?
At PFL, we focus hard on developing leaders from within. A number of our senior people were originally…
Why Are You in Business?
A long vacation provides a much-needed break, but still affords opportunities to get interesting perspectives on how entrepreneurs…
More on Making Hay While the Sun Shines
Joel’s post on working hard while customers are clamoring for your product or services struck a chord with me.…
Learning From Others
One of the challenges faced by anyone running a start-up or small business is learning what you need…
Reunions
I got a notice last week for my 30th high school reunion. (Please keep the age jokes to yourself…)…
The Free Rider Problem
Thought leader Dave Bayless has a fascinating post on what he calls the Free Rider Problem. He posts that in…
First Impressions II
Thanks for the responses. The point of my post about the sign on the front desk of the…
Loneliness on Fathers’ Day
Seth Godin and his readers have some great observations on loneliness. Happy Fathers Day to all! http://sethgodin.typepad.com/seths_blog/2007/06/everyone_is_lon.html Please feel…
Getting in Bed with Venture Capitalists
Marc Andreessen, famous co-founder of Netscape, finally comes clean with his opinions about entering a relationship with VC’s.…
Are You Boring People to Death?
It slays me when a presenter in a meeting or at a conference throws up PowerPoint slides full…
Customer Intimacy
I’ve mentioned that PFL’s business model is built on "customer intimacy," or knowing a lot about our customers…
Risky Business
We’re in Miles City, Montana this weekend at the world famous Miles City Bucking Horse Sale. What a…
Dell to Model Customer Service after PFL
OK, maybe I’m extrapolating a little with that headline. But it is nice to see that Dell is…
PR: Working the Media
One of the best ways to grow your business without breaking the bank is to get free exposure…
Change of Scenery
I spent last week in Boston, Annapolis, and Washington, DC. While I dreaded spending an entire week out…
More on Computer Storage
A funny thing about being a new blogger is that I never know what is going to get…
Computer Stuff
One of the challenges faced by high-growth businesses is Information Technology, or IT. This broad category includes laptop…