To say that ChatGPT has enjoyed extraordinary growth since being launched to the public in late 2022 would be an understatement. Even ChatGPT itself, which tends to get effusive about even mundane topics, might struggle to generate the excitement appropriate to the remarkable rise of the AI program.
Recent numbers put the number of users across the globe at more than 180 million, and the ChatGPT site routinely records more than 600 million visits in any given month. Since ChatGPT burst onto the scene, it has not only captured people’s imagination but also created a wave of financial investment into artificial intelligence.
Many business owners have found ChatGPT helpful in several ways, including:
- Customer service and support, such as handling routine customer queries.
- Content generation, such as creating articles, blog posts, and social media updates.
- Data analysis, such as analyzing unstructured data and generating insights for market research or competitor analysis.
AI + Data + CRM = more sales and happier customers.
Start or grow your business with the #1 CRM. Salesforce now has AI tools that helps you connect with your customers in a whole new way.
While ChatGPT has its limits and must be used as a tool with supervision, we’ve found it to be useful as a time-saver and extra hand around the office. And ChatGPT is not the only AI tool that entrepreneurs can utilize to help make their business more efficient. Here are others of note, each of which offers free and premium products.
ChatGPT
- ChatGPT is a language model developed by OpenAI that can communicate with humans in natural language. It has been trained on a massive amount of data to understand and generate language, making it a powerful tool for various applications, including customer support, content creation, and data analysis. Microsoft has made a $10 billion investment into OpenAI, following previous investments in 2019 and 2021.
Canva
- Canva is an online graphic design and publishing tool with a mission to empower everyone in the world to design anything and publish anywhere. The graphic design platform that is used to create social media graphics and presentations. The app includes readymade templates for users.
Zapier
- Zapier is an automation tool that lets you easily create workflows that involve common web apps and services. Zapier uses a simple trigger and action for creating commands, akin to ‘if this happens, then do that,’” according to Business Insider. “The service has many subscription levels from free for individual users to plans for teams and entire organizations.”
PROMPT: How ChatGPT Might Help You with Clients … and Even Life in General
DALL E
- DALL·E 2 is an AI system that can create realistic images and art from a description in natural language. Launched by OpenAI in 2021, DALL·E 2 can create original, realistic images and art from a text description. It can combine concepts, attributes, and styles.
Quillbot
- QuillBot is an online paraphrasing tool that can rephrase any text in a variety of ways. The company claims it will improve your fluency while also ensuring you have the appropriate vocabulary, tone, and style for any occasion.
Seamless AI
- Seamless.AI builds software to help every professional create new relationships, opportunities and revenue. It was built to organize the world’s contacts and make them universally accessible and useful.
Lastly, if you are a small business wondering how AI can help your business, why don’t you go to the source? Play around with a few prompts to ChatGPT, asking how AI might help your business. We think you would like what you see:
Below, for example, is what ChatGPT returned to us based on this simple prompt: “what are three ways that small businesses can use ChatGPT to help their businesses succeed?”
Small businesses can leverage ChatGPT in various ways to enhance their operations and drive success. Here are three practical applications:
- Customer Service and Support
- Chatbot Integration: Implement ChatGPT as a chatbot on the company’s website or social media platforms to handle customer inquiries, provide instant responses to frequently asked questions, and offer support 24/7. This reduces the need for a large customer service team and ensures customers receive timely assistance.
- Personalized Responses: Use ChatGPT to draft personalized responses to customer emails or messages, improving customer satisfaction and engagement.
- Content Creation and Marketing
- Blog and Social Media Posts: Generate ideas and drafts for blog posts, social media updates, newsletters, and other marketing content. ChatGPT can help maintain a consistent content schedule, ensuring the business stays active and engaged with its audience.
- SEO Optimization: Utilize ChatGPT to create SEO-friendly content, including product descriptions, meta tags, and keywords that improve the business’s search engine ranking and online visibility.
- Administrative Assistance and Automation
- Scheduling and Planning: Use ChatGPT to manage scheduling, set reminders, and plan meetings or events. It can also draft agendas, meeting notes, and follow-up emails, helping streamline administrative tasks.
- Data Analysis and Reporting: Analyze business data and generate reports. ChatGPT can assist in interpreting data trends, providing insights, and offering recommendations for business strategies.
By integrating ChatGPT into these areas, small businesses can improve efficiency, enhance customer experiences, and drive growth with minimal additional resources.
