Jack Burris

Jack Burris is president of Red Beard Marketing, a marketing, business development and brand consulting company based in Charlotte, NC. RBM is a full service firm, and we also happen to have a lot of experience in the franchise vertical and currently work with some of the best and brightest minds in the franchise community including Franconnect, Franchise Business Review, Franchise Payments Network and FranchiseWorks LLC, all small businesses designed to help franchisors, franchisees and interested investors through the franchise process. RBM is always results-oriented.

Last week I posted a short opinion discussing advertising funds and the benefits and drawbacks associated with them (as it relates to franchises, specifically). One of my responses asked about a start-up franchise vs. a more established brand and it sparked me to pull some information from our research.

We've polled over 40,000 franchisees from 320+ companies and asked them
about the importance of marketing in their businesses. I can report the
following results:

When franchisees are asked about their marketing skills, they answered
with the following (answers add up to less than 100 percent because
some chose not to answer):

excellent – 16.19 %

very good – 32.85 %

average – 36.70

poor – 5.93 %

However, when asked how important having
marketing knowledge
for their business is, they answered:

critical – 49.27 %

important – 33.48 %

helpful – 8.43 %

not needed – 0.48 %

So while 82 percent say marketing is a
critical or important skill to know, only
49 percent say they have
very good or excellent skills. 

As I'm sure many young entrepreneurs have discovered, navigating the crazy world of marketing is time consuming and tracking the results is even tougher. My first, and most important words of wisdom are the be sure whatever you spend on marketing, you can track the how well the money is spent. Secondly, review your marketing spends very regularly, even if it's only for a few minutes a day. It's easy to let a Google PPC campaign get out of hand if you move that decimal point one way to the right.

Jack Burris is Vice President and Partner with Franchise Business
and is also a regular contributor for Startup Nation's Franchise
Business Coaching Blog. You can contact him directly at

Related Posts

Limitless Paper in a Paperless World: B2B Isn’t What It Used to Be
Media Branding: What’s Old is New Again
Marketing Demand
6 Ways to Create Marketing Demand for Your Unknown Startup