3 Phase Gates to Move Your Product or Service to Market
12 Aug 2016
At some point along the journey, most entrepreneurs are faced with what may seem like the final impossibility – the one roadblock that has the potential to prevent them from...Read More
10 Questions to Build a Strong Brand Identity
21 Jul 2016
No matter how good your products or services are, you’ll still need to build a strong brand identity to ensure your company’s growth and success in today’s ever-competitive market. In...Read More
Restaurant Customer Service – How to Get Repeat Customers
30 Apr 2015
A customer’s feedback about your restaurant is crucial to your success. After all, how are you going to know if your staff is doing the right things, for the right reasons unless someone is observing them?
Best-Kept Secrets: The 5 Things That Really Keep Customers Coming Back
09 Nov 2014
Use these tips to add value to your customer interactions, and you’ll be singing the loyalty song in no time. For global companies, local boutiques and every business in between,...Read More
5 Ways to Totally Impress Your Clients on the Phone
26 Sep 2012
You've impressed your prospective client enough for him or her to pick up the phone. Now what? Here are a few surefire ways to make a stellar first impression over the phone.
2008 Franchisee Satisfaction Awards – Franchise Business Review
01 Nov 2007
For the third year running, Franchise Business Review is hosting the Franchisee Satisfaction Awards. Each year, we pay tribute to the franchisors that are "doing it right" – putting their...Read More
When starting a business, make yours one that gets the job done with one phone call
05 Jun 2006
You know the weekend is over when your spouse heads out the door to the office and hands you a plunger while giving you a kiss goodbye. I don’t know...Read More
What’s so special about craigslist?
24 Jan 2006
I just don’t get it. I can’t figure out why people love craigslist. They obviously do. It’s one of the most popular sites on the web. I understand that it’s...Read More
