How to Succeed in Pleasing Your Customers
Pleasing your customers is important to staying in business! We all know how hard it is to motivate…
Browsing Tag
good customer service
7 posts
Kick-butt customer service transformed me
Want to know how to make a customer loyal? And how to get the most out of your…
February 25, 2008
Dell to Model Customer Service after PFL
OK, maybe I’m extrapolating a little with that headline. But it is nice to see that Dell is…
May 8, 2007
Bad Customer Service Goes a Long Way in the Wrong Direction
This happens only once in a great while, but when it does it really especially stands out –…
January 8, 2007
Is the customer always right?
This evening we received an email from an irate customer who had no reason to be. He was…
July 23, 2006
When starting a business, make yours one that gets the job done with one phone call
You know the weekend is over when your spouse heads out the door to the office and hands…
June 5, 2006
Business startup advice: Be attentive to your customer
Today is a special day for me. It’s exactly six weeks since my hip replacement surgery. At six…
January 30, 2006