The Power of Empathy and Communication in Leading a Franchise Brand
Women seeking to become leaders in traditionally male-dominated industries may find the recent overall decline of women in…
Browsing Tag
empathy
9 posts
How Your Startup Can Implement Effective Diversity, Equity and Inclusion Practices
Much of the dialogue about diversity, equity and inclusion (DEI) plans in the media has been focused on…
Leading with Authenticity: How to Become and Remain an Authentic Brand
The following is excerpted from “Make It Don’t Fake It” by Sabrina Horn (2021), ISBN 978-1523091492, with permission…
How Startups and Entrepreneurs Can Use TikTok to Grow Their Businesses
TikTok has risen to new heights in recent years with its short-form videos. As people seek online entertainment…
Damage Control: How to Handle Negative Reviews and Turn Your Critics into Fans
Every entrepreneur will face a poor customer review at some point, whether the critique is fair or not.…
5 Characteristics of Great Crisis Communications
Getting your crisis communications right is critical to both weathering the storm and coming out on the other…
Why Empathy Makes Your Customers Love You More
The following is excerpted from The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success…
Tapping Into Empathy: Turn Your Everyday Insights Into the Next Big Thing [Book Excerpt]
The following is excerpted from “Hunch: Turn Your Everyday Insights into the Next Big Thing” by Bernadette Jiwa…
6 Soft Skills for Entrepreneurs: A Guide to Success
Did you know that you can be one of the most brilliant minds in your field, but lack…