Expressing Gratitude

19 Oct 2014
Thanking people works wonders for business because it expresses one of our most basic emotions: gratitude. When someone does something nice for you, they expect gratitude — and think less...
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The Free Rider Problem

14 Jul 2007
Thought leader Dave Bayless has a fascinating post on what he calls the Free Rider Problem. He posts that in a small company, everyone’s contribution is visible and makes a big difference,...
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