Browsing Tag
customer experience
37 posts
5 Things E-Commerce Startups Should Focus on for Success in 2021
After a year like 2020, it’s tempting to advise any and all entrepreneurs to simply hold on for…
Why Your Startup Must Incorporate Customer Needs to Drive Growth
Companies with above-average customer experience financially outperform their competitors in 73% of cases. But while being consumer-centric has…
Tips for Turning Your Side Hustle Into a Thriving Full-Time Business
The story of my company, White Spider, began when I rented out the guest bedroom of my San…
4 Ways to Etsy-fy Your Customer Experience
There are two types of online shopping experiences: the fast and free necessity purchase and the personalized boutique…
How Startups Can Compete with E-Commerce Giants Amid the Pandemic
It comes with little surprise that as the pandemic grows, the demand for safe, one-stop online shopping options…
How Your New E-Commerce Brand Can Drive Exponential Growth
As retailers worldwide make the shift to e-commerce, how can your business follow suit? Total e-commerce revenue is…
3 Smart Ways Businesses Can Collect Customer Feedback
Customer feedback is one of the most valuable forms of data entrepreneurs can obtain about their consumer base,…
9 Business Moguls on How to Break Into a New Industry and Make it to the Top
Looking to blaze into a new industry? We asked some of the world’s smartest business people and Advisors…
How Personalized Emails Improve Your Customer Experience
More than 293 billion emails are sent and received every day. Cutting through that clutter to reach your…
How Your Brick-and-Mortar Business Can Remain Competitive in an Online World
With so much competition from online behemoths like Amazon and Walmart, smaller businesses may wonder how they’ll ever…
This Brand Loyalty Consultant Shares How to Build a Business Everyone Will Love
Kyle M.K. is a brand loyalty consultant who’s worked with major brands, including Uber, General Assembly, Walt Disney…
How Growing Businesses Can Maintain Customer Relationships Like it’s Day One
Today’s most successful startups are growing fast. Yet, with fast growth comes an expanded customer base; and with…
Why Focusing on Customer Success Will Pay Off in the Long Run
Focusing on customer success is a good way to make sure your business thrives. While getting new customers…
How to Staff a Strong Culture on a Shoestring Budget
Founding a successful startup is one of the hardest things an entrepreneur can do. Money is tight, talent…
6 Reasons Why Startups Should Use Chatbots
Delivering a positive customer experience should be a priority for every startup. With 50 percent of consumers switching…
How 12 Successful Business Titans Set Themselves Apart From the Competition
Personally and professionally, it’s harder than ever to stand out and make yourself heard. These industry leaders and…
How to Grow Your Business with Conversational Marketing
Conversational marketing, as the name suggests, is a marketing approach that seeks to leverage one-to-one conversations with prospects…
4 Ways to Make Your Startup Appeal to Modern Buyers
It’s no secret that buyers have evolved with the digital age. With information at their fingertips and a…
How Personalization Can Help Set Your E-Commerce Startup Apart From the Competition
If you spend any time optimizing e-commerce experiences, you’ve encountered an extremely common dilemma: Confront visitors with too…
To Innovate From Inside Your Industry, Get Inside the Heads of Your Customers
When you’re an expert in your field, it can be hard to challenge the assumptions that have helped…