Browsing Tag

chatbots

18 posts
chatbots
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9 Ways Small Businesses Can Effectively Use Chatbots

To help you understand the effectiveness and use of chatbots, we asked business professionals for their best insights. From qualifying leads to supporting online customer service, there are several ways to effectively utilize chatbots for your small business. Think of chatbots as assistants The best way is to not think of them as chatbots at...
process management
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Follow These Process Management Trends for a More Streamlined Business

One of the best things you can do for your business is adopt new process management trends that will streamline your workflow. After all, as an entrepreneur, you have countless responsibilities on your plate. The right process management systems can simplify your workflow and give you access to better information, ensuring that you are better equipped...
tools
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6 Essential Tools Your Startup Can’t Live Without in 2020

Believe it or not, the year and the decade are coming to a close. Now is the time time for business owners to start planning for an uncertain year ahead, not to mention the years to come.  Every startup has its own challenges to face—up and down sales, late invoices, hiring difficulties and more. On...
cognitive chatbots
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Smarter Service, Happier Customers: Why Your Business Needs Cognitive Chatbots

Chatbots are everywhere. From your online banking page to takeout restaurant websites, it seems rare nowadays to not see that friendly pop-up in the corner of your screen while browsing the web: “Hello! How can we help?” When the chatbot is capable of handling customer service enquiries, it’s certainly a useful tool for businesses to...
e-commerce
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Identify E-Commerce Market Gaps to Forge Success in a Digital World

When most people think of e-commerce, they imagine selling a physical product through an online platform. While many aspiring entrepreneurs find success doing just that, a growing number of companies are using e-commerce to deliver services that support their customer’s digital needs, from improved cybersecurity to chatbot services and ad management support. For entrepreneurs who...
chatbots
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6 Reasons Why Startups Should Use Chatbots

Delivering a positive customer experience should be a priority for every startup. With 50 percent of consumers switching brands because of poor service, you could risk your fledgling enterprise’s future if you overlook the quality of your customer experience. Fortunately, businesses have more tools at their disposal to keep customers satisfied than ever, including the...
online directories
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6 Things to Consider Before Listing Your Startup to Online Directories

Online directories are a great way for businesses to expand their recognition to audiences previously out of reach. For small businesses and startups, this is a great way to ensure you stay competitive while you get your bearings. Starting a new business is hard, but online directories make it much easier to see immediate profits....
conversational marketing
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How to Grow Your Business with Conversational Marketing

Conversational marketing, as the name suggests, is a marketing approach that seeks to leverage one-to-one conversations with prospects and customers in order to maximize conversions and improve the customer experience. It includes the use of chatbots, live chat and social monitoring to offer guidance and support throughout the entire customer journey. But it’s much more...
startupnation radio
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New Year, New Business: Start it Up on StartupNation Radio

On this episode of StartupNation Radio, brought to you by Pappas Financial, Jeff is joined by co-host, Corey Welch, Detroit Site Leader for Rapid Advance. The fourth largest small business lender in America, Rapid Advance is a tech-powered financial services company that provides working capital to small and mid-sized businesses. To kick the show off,...
artificial intelligence
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Artificial Intelligence: Why Entrepreneurs Should Embrace Hybrid Workforces

Artificial intelligence and automated assistants are here to make life easier. Despite this fact, many startups let fear prevent them from taking advantage of new technology. One recent survey found that 56 percent of Americans believe that automation destroys more jobs than it creates. In this study, a third of respondents expressed personal fear of...
technology and web business builder e-book
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Business Builder E-Book Series: Technology and Web

StartupNation’s Business Builder E-book Series provides you with a FREE downloadable guide to help you start, grow or manage your business. In this FREE e-book, learn key insights into several tech-related topics for entrepreneurs and small business owners, including automation, artificial intelligence, IoT, chatbots, voice activated assistants, trends and more. Click here to download StartupNation's...
chatbot
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The Best Platforms for Building a Chatbot

It’s a chatbot world and we’re just living in it — but we prefer it like that! Chatbots 101, an infographic created by Oracle.com in 2017, revealed that 65 percent of consumers prefer to contact businesses through messaging apps. These stats are encouraging businesses of all sizes to follow customers onto messaging platforms where they...
artificial intelligence
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5 Ways Entrepreneurs Can Leverage Artificial Intelligence

Artificial intelligence is the bold new frontier in business and entrepreneurship, and all signs point to an even bolder future for the burgeoning technology. Applications for AI in business are nearly boundless, and new uses emerge on a weekly basis. Leveraging artificial intelligence in your company’s marketing, management and long-term strategy can give you an...
chatbot
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4 Benefits Chatbot Technology Can Provide Your Startup

Chatbot: Hello! How may I assist you today? Customer: Is this app available on iPhone 7? Chatbot: Yes, the app is available on all iOs and Android platforms. It is quite possible that you have engaged in an interaction similar to the above example in the past few months. If so, you have already experienced...
chatbots
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Are Chatbots Right for Your Business?

One buzzword right now in the business world is: chatbots. And while bigger businesses like Lyft and Sephora are leveraging chatbots successfully, there’s still plenty of room for startups and small businesses to take advantage of them. But the question is: should you jump on this trend or leave it behind? Wait, what the heck...
digital marketing
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Top 10 Digital Marketing Trends Startups Need to Prepare for in 2018

As we near the end of 2017, it’s time to review and evaluate how effective your startup’s marketing strategy was over the last 12 months. It’s also the time of the year when you need to start developing the approach you'll implement once 2018 arrives. Plenty of changes have occurred in the realm of marketing...
artificial intelligence
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Artificial Intelligence: What Small Businesses Need to Know

Today, the possibilities of artificial intelligence (AI) are within the reach of almost every small business. Contemporary artificial intelligence is not only equivalent to the human mind for some particular tasks, but goes beyond what can be asked of mortal employees when it comes to the 9 to 5. In business, there are a few specialized...
Facebook messenger
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Better Customer Service Through Facebook Messenger Bots

In April 2016, Facebook announced at its F8 Developer Conference that the company was working on a stronger emphasis of its Messenger product to keep up with competing messaging apps on the market.  Today, there are 900 million people per month using Facebook’s Messenger platform. It’s increasingly becoming used as a way for customers to instantly connect with...