How to Use AI to Successfully Build and Scale Your Retail Business
Starting a business is no easy task. The commitment and time sacrifice are significant, and the expenditure of…
Browsing Tag
customer relationship management
15 posts
13 Digital Tools Every New Business Needs
Modern startups run on digital tools. From communicating with customers, collaborating internally or protecting their assets, entrepreneurs should…
How to Use CRM and Marketing Automation to Improve Your Scalability
Automation has become a business essential. For entrepreneurs looking to grow their business, the question always is, “How…
5 Ways to Revitalize Your Sales Efforts During Tough Times
Right now, entrepreneurs and small business owners are likely getting in their own way when it comes to…
Thought Leader Pat Flynn Shares the Keys to Attracting Superfans
Pat Flynn started an online business in 2008 after getting laid off from a job in architecture. Since…
How Growing Businesses Can Maintain Customer Relationships Like it’s Day One
Today’s most successful startups are growing fast. Yet, with fast growth comes an expanded customer base; and with…
10 Best Free Digital Marketing Tools for Entrepreneurs
The internet is full of free digital marketing tools for entrepreneurs, like you, trying to take their business…
Invest Time and Money in These 5 Tools to Accelerate Your Startup’s Growth
Starting a business can be a slow process. You shouldn’t expect to turn a large profit right off…
5 Best Practices for Proving Marketing ROI
The first quarter is coming to a close, so it’s time to begin evaluating your marketing performance to…
5 Reasons Why Your Startup Should Use a Customer Relationship Management Solution
Some entrepreneurs hold the notion that customer relationship management (CRM) solutions are like marble lobbies and corporate jets:…
How New Generation Point of Sale Systems Can Help Retain Customers
If your startup plans include a brick and mortar store, no doubt the selection of a point of…
Automating Customer Relationship Management for Your Startup’s Website
You’ve set up your website, started your marketing campaigns and hired a great customer service team for your…
Institutional Sludge
As most of you know, we travel a great deal for our business endeavors with StartupNation. There’s no…
Bad Customer Service Goes a Long Way in the Wrong Direction
This happens only once in a great while, but when it does it really especially stands out –…
Is the customer always right?
This evening we received an email from an irate customer who had no reason to be. He was…