How to Build a Community-Led Growth Strategy That Actually Works
Most “communities” launched by startups are dead within a year. Not because community-led growth doesn’t work, but because…
Browsing Tag
customer retention
23 posts
What Founders Need to Know About Product UX Before Building Their First SaaS
You’ve validated your idea. You know there’s a market. You’re ready to build your SaaS product. But here’s…
How Product Management Differs in B2B and B2C Startups
Imagine this: you’re building a scheduling tool. If you’re selling to companies, your first real customer is a…
After-Sales Marketing: Key Strategies to Develop Strong Customer Loyalty
Think for a moment about how much time and energy you put into attracting new customers, then compare…
6 CRM Trends That Drive Customer Satisfaction and Loyalty
No one is more important to your business than your customers. You look to build trusting relationships with…
The Power of Consumer Reviews to Drive Purchases
We’ve got news about the most powerful factor you can include on your e-commerce site that’s going to…
6 Simple Hacks for Building Loyal, Long-Term Clients
Customers are the lifeblood of any business, that much is obvious. But what many companies (both big and…
Here Are 5 Best Practices for Post-Pandemic Content Marketing
Consumers have changed and evolved, and it’s imperative that your content marketing efforts reflect their current needs. Deloitte’s…
Boost Your Customer Retention by Implementing These 5 Digital Marketing Trends
There is no denying the COVID-19 pandemic has clearly altered consumer behaviors, and in some cases, perhaps permanently. Chief…
As Subscription Services Grow, Chargebacks Follow: How to Protect Your Business
As an online merchant, you’re constantly looking for new opportunities to generate sales and revenue with minimal upfront…
6 Tactics for Incredible Customer Onboarding Emails
Onboarding emails are one of the first things a new user sees when they sign up for a…
5 Reasons Why Bootstrapping Your Business Helps Improve Customer Service
Brands have always waged war over customers’ attention, trust and loyalty. They’ve competed on just about everything —…
5 Easy Changes You Can Make to Boost Your Online Sales
E-commerce business owners know that the most frustrating aspect of running an online business is how quickly sales…
How to Calculate and Use Your Customer Lifetime Value to Increase Sales
The headlines continue getting worse and worse for the retail sector, as the rate of retail closures now…
Why Focusing on Customer Success Will Pay Off in the Long Run
Focusing on customer success is a good way to make sure your business thrives. While getting new customers…
Take Your Startup’s Marketing Automation Further with AI
It’s been said that artificial intelligence (AI) is the future, but I’d argue that AI is very much…
4 Signs Your Side Hustle is Sustainable and Ready to Grow
Side hustles are all about balance. By its very definition, a “side hustle” is a profit-making endeavor that…
6 Reasons Why Startups Should Use Chatbots
Delivering a positive customer experience should be a priority for every startup. With 50 percent of consumers switching…
Artificial Intelligence: Why Entrepreneurs Should Embrace Hybrid Workforces
Artificial intelligence and automated assistants are here to make life easier. Despite this fact, many startups let fear…
Why Transparency Should Be a Key Pillar of Your Business Strategy
As entrepreneurs, we all love a good challenge. If we didn’t, we wouldn’t bother trying to start a business…